TERMS AND CONDITIONS

RAPIDEX SHIPPING AND LOGISTICS

Effective Date: August 13, 2025
Last Updated: August 13, 2025

1. DEFINITIONS AND INTERPRETATION

1.1 In these Terms and Conditions:

• "Company," "we," "us," or "our" refers to Rapidex Shipping and Logistics

• "Customer," "you," or "your" refers to the party engaging our services

• "Goods" means any cargo, merchandise, or items shipped or handled

• "Services" means all shipping, logistics, warehousing, and related services provided

• "Contract" means the agreement between the Company and Customer incorporating these terms

1.2 Headings are for convenience only and do not affect interpretation.

2. APPLICATION AND ACCEPTANCE

2.1 These terms apply to all services provided by the Company and supersede all prior agreements, representations, or understandings.

2.2 By engaging our services, you agree to be bound by these terms. No variation is valid unless agreed in writing by an authorized Company representative.

2.3 If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

3. SERVICES AND PERFORMANCE

3.1 The Company agrees to perform services with reasonable care and skill in accordance with industry standards.

3.2 Time estimates are approximate only. The Company shall not be liable for delays unless caused by gross negligence.

3.3 The Company reserves the right to subcontract any services to qualified third parties.

3.4 Routes, methods, and procedures are at the Company's discretion unless specifically agreed otherwise in writing.

4. CUSTOMER OBLIGATIONS

4.1 You must provide accurate and complete information regarding:

• Goods description, weight, dimensions, and value

• Delivery addresses and contact details

• Special handling requirements

• Customs documentation and declarations

4.2 You warrant that:

• You have the authority to ship the goods

• All goods comply with applicable laws and regulations

• Goods are properly packed and labeled

• All necessary permits and documentation are provided

4.3 You must make goods available for collection at agreed times and ensure authorized personnel are present for delivery acceptance.

5. PROHIBITED ITEMS

5.1 The Company will not handle:

• Illegal substances or contraband

• Hazardous materials without proper documentation and approval

• Perishable goods without a specific agreement

• Items exceeding our published size/weight limitations

• Goods requiring special licenses, we do not possess

5.2 You are liable for all consequences if prohibited items are shipped without disclosure.

6. PRICING AND PAYMENT

6.1 Charges are as quoted or per our published tariff. All prices exclude taxes unless stated otherwise.

6.2 Payment terms are net 30 days unless otherwise agreed. We reserve the right to require payment in advance.

6.3 We may exercise a lien over goods for unpaid charges and may sell goods to recover debts after reasonable notice.

6.4 You remain liable for all charges even if goods are lost or damaged.

7. LIABILITY LIMITATIONS

7.1 Our liability is limited to the lesser of:

• Actual proven loss or damage

• $100 per kilogram of gross weight of goods lost or damaged

• $10,000 per occurrence

• The declared value if higher coverage is purchased

7.2 We are not liable for:

• Consequential, indirect, or special damages

• Loss of profits, business interruption, or market opportunities

• Delays unless caused by gross negligence

• Damage to goods improperly packed or inherently defective

• Loss due to acts of God, war, terrorism, or government action

7.3 Any claim must be made in writing within 30 days of delivery or expected delivery date.

7.4 Our total liability under any contract shall not exceed the charges paid for the specific shipment.

8. FORCE MAJEURE

8.1 We are not liable for failure to perform due to circumstances beyond our reasonable control, including:

• Natural disasters, extreme weather, or acts of God

• War, terrorism, civil unrest, or government actions

• Labor disputes, strikes, or lockouts

• Equipment failure or infrastructure breakdowns

• Pandemic, epidemic, or public health emergencies

• Cyber attacks or technology failures

8.2 Performance is suspended during force majeure events. We will use reasonable efforts to minimize disruption.

9. INSURANCE

9.1 We maintain insurance appropriate to our operations, but are not obligated to maintain coverage for customer goods.

9.2 Customers are advised to obtain their own cargo insurance. We can arrange coverage at the customer's expense upon request.

9.3 Our insurance does not extend coverage to customer goods unless specifically agreed in writing.

10. CUSTOMS AND REGULATORY COMPLIANCE

10.1 You are responsible for all customs duties, taxes, and regulatory compliance.

10.2 We may act as your agent for customs clearance, but we are not liable for delays or additional charges.

10.3 You indemnify us against all costs arising from incorrect or incomplete documentation.

11. INDEMNIFICATION

11.1 You agree to indemnify and hold harmless the Company against all claims, damages, costs, and expenses arising from:

• Breach of these terms or misrepresentation

• Goods that violate laws or infringe third-party rights

• Improper packaging or undisclosed hazardous materials

• Your negligent acts or omissions

12. DATA PROTECTION AND CONFIDENTIALITY

12.1 We collect and process personal data in accordance with applicable privacy laws.

12.2 We may share information with service partners, regulatory authorities, and as required by law.

12.3 Both parties agree to maintain the confidentiality of non-public business information.

13. TERMINATION

13.1 Either party may terminate ongoing arrangements with 30 days' written notice.

13.2 We may terminate immediately for breach of terms, non-payment, or illegal activity.

13.3 Termination does not affect accrued rights or obligations.

14. DISPUTE RESOLUTION

14.1 Disputes shall be resolved through binding arbitration under The Arbitration Act, 2017.

14.2 These terms are governed by Jamaican law.

14.3 Any legal action must be commenced within one year of the dispute arising.

14.4 Jurisdiction is exclusively in Jamaican courts.

15. GENERAL PROVISIONS

15.1 These terms constitute the entire agreement between the parties.

15.2 No waiver of any provision shall be deemed a waiver of any other provision.

15.3 We may update these terms by posting revised versions on our website or providing notice.

15.4 If you do not accept the updated terms, you must cease using our services.

15.5 These terms are binding on successors and assigns.

16. CONTACT INFORMATION

For questions regarding these Terms and Conditions:

Rapidex Shipping and Logistics
Christiana, P.O

Manchester
18768307873
[email protected]
Rapidexshipping.com

IMPORTANT NOTICE: These terms and conditions contain limitations of liability and other provisions that affect your legal rights. Please read them carefully. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

This document should be reviewed by qualified legal counsel to ensure compliance with applicable laws and regulations in your jurisdiction.